This privacy policy describes what information about you is collected by us, what this data is used for and with whom and under what conditions this data could be shared with third parties.

Contact information

J.K.V. de Chocoladevormenspecialist B.V.
Den Bulk 1
5126 PW Gilze
The Netherlands

What data do we collect?

Our Company collects the following data:

  • Personal identification information such as your name, email address, phone number, etc.
  • Information you provided in your account on our online store
  • Information you provided when ordering on our online store

How do we collect your data?

We collect data and process data when you:

  • Register an account with us or place an order online in our shop.
  • Use our contact form
  • Send us an e-mail
  • Subscribe to our newsletter

How will we use your data?

We collect your data so that we can:

  • Process your order and manage your account.
  • Send you our newsletter when you are subscribed
  • Respond to your messages and questions
  • For our own internal records
  • To improve our products and services

How long do we store your data?

We store your data for as long as you are a client with us. This means that we maintain and keep your client profile until you make it known to us that you no longer desire to use our services. Such a message also functions as a request to be forgotten. We are required to keep invoices with your (personal) information due to relevant administrative obligations, this information is safely stored for as long as the relevant term for these obligations has not yet passed.

What rights do you have over your data?

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Our service partners

We use the following third-party service providers named below to process and store your data.


Our webshop has been developed with software from WooCommerce. We have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of data as much as possible. These security measures consist in any case of the application of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.


Our webshop is hosted with Kinsta. Personal data gathered with the use of our website and services is shared with Kinsta to offer technical support. They will not use this data for any other purposes. Kinsta has an obligation, based on the agreement we have with them, to take necessary precautions and security measures when it comes to your personal data.


We use Mailchimp to send our e-mail newsletters. Mailchimp will never use your name and e-mail address for its own purposes. You can unsubscribe from our newsletter by clicking the ‘unsubscribe’ link at the bottom of the newsletter. You will then no longer receive our newsletter. Your personal data are stored securely by Mailchimp. Mailchimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. Mailchimp reserves the right to use your data to further improve its services and to share information with third parties as part of this.


We use the services of Office365 for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Office365 has no access to our mailbox and we treat all our email traffic confidentially.


If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of PostNL, DHL or DPD. For a successful delivery it is important that we share your name, address and residential details with the delivery company. PostNL, DHL or DPD uses this information with the sole purpose to carry out the agreement of delivery. In case of PostNL, DHL or DPD hiring subcontractors, they will share said information with these parties.


How do we use cookies?

We use cookies to improve your experience on our website, including:

  • Keeping you signed in to your account
  • Keep items in your cart while shopping
  • Remembering the current language of the website

What types of cookies do we use?

Functional cookies

These cookies ensure that our website continues to work properly so that you will see the correct information on our website when you return.

Analytical cookies

We use analytical cookies to see how often our website is visited and, for example, which pages work best for us.

The functional and analytical cookies have no impact on your privacy, so we do not need to ask your explicit consent. The information from these cookies is stored for a maximum of 90 days. You can always disable cookies yourself or remove them from your device. How you can do this varies per type of internet browser and device.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 September 2023.